The HotelHub HotelConnect is a user-friendly app that deeply integrates with the agent GDS terminal enabling hotels to be booked in less than 10 seconds whenever an overnight stay opportunity is detected in a traveller’s itinerary.
As the agent is booking a travel segment, HotelConnect proactively responds with a personalised hotel shopping list without the agent having to explicitly shop for hotels. HotelConnect does this intelligently in the background and works in an assistive manner to support agents and drive up productivity.
HotelHub HotelConnect is a solution enabling a hotel to be booked with help of a single click and adding the hotel segment automatically to the PNR, with back-office and itinerary remarks if required. The fully automated workflow makes it very easy for agents to increase hotel attachment rates whilst travellers benefit from a proactive and efficient service.
Watch the video to see how Dan’s hotel booking is seamlessly integrated with his flight segment booking and all done in a flash.
HotelConnect allows single-click booking from the user interface which bypasses the usual hotel booking workflow comprising of rate conditions review, selecting a payment profile before making the booking.
With HCT, an agent can complete a hotel booking in less than 10 seconds using the HotelHub single click booking feature. More rates and hotel choices are also a click away if required
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The hotel list provides rich content including amenities, room inclusions, policy compliance and clearly demarcated client and TMC preferred rates. Additionally, the accommodation choices presented are curated for each company’s travel requirements and can range from the top 5-star hotels to caravan sites, and serviced luxury apartments to self-service accommodation.
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The HotelHub Personalisation API powers HotelConnect to present the most relevant options for hotels that can be booked immediately. The provided options are based on the travellers’ or peers’ travel history and organisational preferences. The displayed traveller ratings for each recommendation helps choose the right accommodation with confidence.
Explore HotelHub Personalisation.
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